Privacy Policy

Effective Date: 25 November 2021

Last Updated: 10 May 2025

Whitebench Pte Ltd ("Company", "we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use our website www.whitebench.net, products, or services. It is designed to comply with:

The EU General Data Protection Regulation (EU GDPR)
The United Kingdom General Data Protection Regulation (UK GDPR)
The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)
Singapore’s Personal Data Protection Act 2012 (PDPA)
India’s Digital Personal Data Protection Act, 2023 (DPDPA)

1. Information We Collect

We collect the following types of personal data:

a. Information You Provide

Full name, email address, phone number, mailing address
Account credentials, payment details
Business-related data (if applicable)
Inquiries and feedback

b. Information We Automatically Collect

IP address, browser type, operating system
Referring URLs, location data, pages viewed, and usage patterns
Cookies and tracking tools (see Section 6)

2. Legal Basis for Processing

We process personal data based on:

Consent (e.g., marketing subscriptions)
Performance of a contract (e.g., fulfilling service orders)
Compliance with legal obligations
Legitimate interests, provided they do not override your rights
Public interest (where applicable, e.g., India DPDPA or law enforcement)

3. How We Use Your Data

We use personal data to:

Operate and manage our website and services
Respond to customer inquiries and service requests
Improve functionality and user experience
Conduct analytics and performance monitoring
Send updates or marketing communications (with consent)
Comply with legal obligations or requests from authorities

4. Sharing and Disclosure of Information

We do not sell your personal data. We may share data with:

Service Providers: For hosting, analytics, payment, etc.
Affiliates and Subsidiaries: Under the same privacy controls
Legal Authorities: Where legally required
Business Transfers: As part of a merger, sale, or acquisition

All such transfers are subject to applicable data protection agreements and legal safeguards.

5. Cross-Border Data Transfers

Your data may be transferred to, and processed in, countries outside your jurisdiction, including the US, EU, UK, Singapore, and India. We use safeguards such as:

Standard Contractual Clauses (SCCs) for EU/UK
Binding Corporate Rules (BCRs)
DPDPA-compliant contractual clauses for India
PDPA’s Reasonable Protection Requirements in Singapore

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies for:

Website functionality
Analytics and performance
Personalized content and marketing (only with your consent)

You may adjust your browser or use our Cookie Settings Panel to control your preferences.

7. Your Rights

Depending on your jurisdiction, your rights include:

a. EU & UK GDPR

Right to access, correct, delete your data
Right to data portability
Right to object or restrict processing
Right to lodge a complaint with your data protection authority

b. CCPA/CPRA (California)

Right to know what personal data is collected
Right to request deletion or correction
Right to opt out of sale/share of personal data
Right to non-discrimination
Right to limit use of sensitive personal information

c. Singapore PDPA

Right to access and correct personal data
Right to withdraw consent (with consequences explained)

d. India DPDPA

Right to access, correct, and erase personal data
Right to be informed of data processing
Right to grievance redressal
Right to nominate a representative in case of incapacity/death

To exercise any of these rights, contact us at: [Insert contact email]

8. Data Security

We implement administrative, technical, and physical safeguards to protect your personal data. However, no system is impenetrable, and we cannot guarantee absolute security.

9. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

10. Children’s Privacy

We do not knowingly collect data from individuals under:

13 years old (USA/Singapore)
16 years old (EU/UK)
As defined under local laws (India DPDPA)

If you believe we have collected such data, please contact us for deletion.

11. Third-Party Services and Links

Our Site may include links to external sites or services. We are not responsible for their privacy practices. Please review their privacy policies independently.

12. Changes to This Policy

We may update this Policy periodically. Updates will be posted on this page with a new “Last Updated” date. Where required by law, you will be notified in advance and given the opportunity to consent (if applicable).

13. Contact Us

If you have questions or requests regarding this Privacy Policy or your data rights, contact us:

Whitebench Pte Ltd
111 Somerset Rd., Singapore 238164, Singapore
Email: info@whitebench.net
Phone: +6531594938

For EU/UK residents, you may also contact our Data Protection Officer (DPO) at: info@whitebench.net

For India residents, you may contact our Grievance Officer at:
Hazelnut Media Pte Limited
info@whitebench.net / Tel.: +6531594938